• Discussion of Course Policies ( Handout #1)
• Why do managers need to understand information technology (IT)?

• Snow Day!

• IT systems versus the technologies used to develop those systems

• Discussion of Reading Assignment, Another Trip to Hell (business and technology errors that cause Information System projects to fail)

• Discussion of Reading Assignment, Another Trip to Hell, continued
  • Notes students created in class on 1/24 and 1/27:
    • section .01
    • section .02

• Phases in the IT system development process/lifecycle (SDLC) and the role of the business person in that process

• Phases in the IT system development process/lifecycle (SDLC) and the role of the business person in that process, continued
• Discussion of the reading titled The Management Information Systems Organization (on electronic reserve at UNCA library web page)

• Discussion of the reading titled The Management Information Systems Organization, continued
• Article about "outsourcing" referenced in class
• Bring your bulldog account and password
• UNIX operating system commands
• UNIX Exercise (due February 5)

• Building a WEB page: HTML commands
• HTML Exercise (due February 10)

• Types of software:
  • (1) operating system software
  • (2) programming language/tools software
    • 1st generation
    • 2nd generation

• Web page exercise due in class today
• Choose teams for "Topic of the Week" presentation/discussion
• Types of software, continued
  • (2) programming languages/tools software, continued
    • 3rd generation

• Choose dates for "Topic of the Week" team presentation/discussion
• Types of software, continued
  • (2) programming languages/tools software, continued
    • 4th generation

• View student web pages (Items 1 and 2 due: See Things to put on your Mgmt 386 web page)
• Types of software, continued
  • (3) application software

• Tips for leading a class discussion (for the "Topic of the Week" team assignment)
• IT: past and present
• IT spending .. Should it increase or decrease?
  • An airline example:
    • IT investments grounded at US Air, other carriers
    • Despite Economy, IT Projects Take Off at American West
    • USAir-EDS Deal Remains on Course, for Now

• CRM, continued
• Building a WEB page: HTML commands, continued
• Review UNIX commands

• "Topic of the Week" #1 due
• Exam Review -- Bring your questions!

• Exam 1

• Databases: terminology

• "Topic of the Week" #2 due
• Hints for doing web page update due on March 5
• Hints for next week's "Topic of the Week"

• Databases: MS-Access
  • Handout #2A: Building a Database and the Files in the Database

• View student web pages (Items 1, 2, 5 due: See Things to put on your Mgmt 386 web page)
• Handout #2B: Building a Report in the Database
• Handout #3: Database assignment

• "Topic of the Week" #3 due
  • Website Design presentation from Jeff Self and Scott Barbour
• Databases, continued
  • 3rd versus 4th generation programming language/tools in building web pages and in building databases
  • more about "types of files" in a database

March 17

• Other database terminology: DBMS, Database Administrator, Data Warehouses, DataMarts, data mining, etc.
• Readings on electronic reserve at UNCA library web page:
  • What's in it for me?
  • Database Management: Managing Data Resources

• Database assignment due
• Artificial Intelligence

• NO CLASS .. Go watch the Bulldogs play!

• "Topic of the Week" #4 due
• Artificial Intelligence, continued
  • Readings:
    • (neural networks) Neural Nets Spot Credit Risks
    • (software agents) Undercover Agents
    • Computerizing Common Sense
    • (expert systems) Software Lets Users Evaluate Sales Strategy

• Artificial Intelligence, continued
  • For more information and/or clarification on the "Fields of A.I." class lectures, you may wish to see pgs. 310-329 in the Introduction to Information Systems text on reserve at the UNCA library

• "Topic of the Week" #5 due
• Telecommunications
  • Reading on reserve at the UNCA library web page:
    • Telecommunications & the Internet in Business

• Telecommunications, continued

• Telecommunications, continued

• Exam 2

• Transferring images (and other files) to your web page
  • FTP (file transfer protocol)
• Increasing national security (with improved data mining, knowledge management, and "intelligence integration")
• Reading:
  • Plans emerging for national security data sharing

• Increasing national security, continued
• Knowledge Management
• Readings:
  • The ABCs of Knowledge Management
  • Frequently Asked Questions about Knowledge Management

• "Topic of the Week" #6 due
• Knowledge Management, continued
• Readings:
  • He Drills for Knowledge
  • Underwriting Knowledge

• (wrap up) Knowledge Management
• (begin) Introducing Technology (or any new idea) into Organizations
• Reference -- look over this document for class on April 28:
  • Introducing New Ideas into Organizations

• "April Advance" (no class)

• "Topic of the Week" #7 due
• Introducing Technology (or any new idea) into Organizations, continued
• Reading:
  • Change Agent: Transforming People, Processes, and Attitudes

• Introducing Technology (or any new idea) into Organizations, continued
  • The innovation-decision process
  • Factors that affect the innovation-decision process:
    • 1st factor --> Characteristics of the individual: Innovator, Early Adopter, Early Majority, Late Majority, Laggard
• Reading:
  • Innovations: Adoption, Resistance, and Diffusion

• View student web pages (See Things to put on your Mgmt 386 web page)
• Introducing Technology (or any new idea) into Organizations, continued
• Case assignment
  • Instructions for using WebBoard
  • Handout #4: Case assignment

• "Topic of the Week" #8 due
• Introducing Technology (or any new idea) into Organizations, continued
  • Topic of the week presentation from Jamie Perry

• Class exercise for the case assignment

• Introducing Technology (or any new idea) into Organizations, continued

• "Topic of the Week" #9 due
• Introducing Technology (or any new idea) into Organizations, continued

• Final, completed, version of web page due
• Technologies of the future

• Review -- Bring your questions!

• Case assignment due