• Discussion of Course Policies ( Handout #1)
• Why do managers need to understand information technology (IT)?

• IT systems versus the technologies used to develop those systems
• Phases in the IT system development process and the role of the business person in that process
• Reading Assignment: Another Trip to Hell (stories of IT system development disasters due to bad business decisions)

• Phases in the IT system development process, continued
• Discussion of Reading Assignment (business and technology errors that cause IT system development projects to fail)

• Discussion of Reading Assignment (business and technology errors that cause IT system development projects to fail), continued

• IT: past and present
• IT spending .. Should it increase or decrease?
  • An airline example:
  • IT investments grounded at US Air, other carriers
  • Despite Economy, IT Projects Take Off at American West
• Business Technology Hot Off the Press assignment (Handout #2)

• Building a Web page
  • Part 1: UNIX operating system commands
    • Handout #3: Lab Exercise (due in class August 28)

August 28

• Building a Web page, continued
  • Part 2: HTML commands (due in class August 30)

• Building a Web page, continued
  • Part 3: Viewing and editing your web page

September 4

• Telecommunications:
  • telecommunications networks
  • telecommunications media
• Cable-free LANs bring new decisions
• Never fast enough
• Pretty slick

September 6

• "Topic of the Week" (1) due
• Telecommunications, continued:
  • telecommunications media, continued
  • telecommunications channels

September 9

• Enterprise collaboration systems:
  • electronic communication tools
  • electronic conferencing tools
  • collaborative work management tools

September 11

• Technology's role in providing national and international security
  • Congressman: 9-11 attacks could have been detected, stopped
  • Plans emerging for national security data sharing
  • Cops watching for terrorists say IT support lacking
  • Presidential advisers adopt antiterror research plan
  • Pentagon to order wireless disconnect

September 13

• "Topic of the Week" (2) due
• Interorganizational Information Systems
  • Inside a Global Systems Failure
  • Web Services Still Not Ready for Prime Time
  • E-Logistics Gets The Kinks Out Of Supply Chains
  • Online Invoicing Ready For Business-To-Business Users

September 16

• e-Commerce
  • Second-Generation e-Commerce
• Example exam questions

September 18

• Viewing of student web pages
• Review and discussion of example exam questions

September 20: Exam I

September 23

• Databases
• Assign last 10 points of exam 1

September 25

• Discussion of answers to exam 1

September 27

• "Topic of the Week" (3) due
• Databases, continued:
  • Building a database (Handout #4)
  • Data Warehouse executive summary

September 30

• Databases, continued
  • Time is Money
  • Technology Driven Marketing
• Building a Report (Handout #5)
• Database assignment

October 2

• Storing images on web pages
• FTP (file transfer protocol)
• Programming languages: machine/assembly, procedural (e.g. Fortran, COBOL), object-oriented (e.g. C++, Java), visual (e.g. Visual Basic), etc...

October 4

• "Topic of the Week" (4) due
• Programming languages, continued
  • The Story So Far: Application Development

October 7

• Database assignment due
• Programming languages and other software, continued (The 5th Generation: Artificial Intelligence)
  • Neural Nets Spot Credit Risks
  • AI-based software models help cut production costs
  • E-mail with AI offers service with a :-)
  • Undercover Agents
  • Computerizing Common Sense
  • Bots for Business and More

October 9: FALL BREAK

October 11: FALL BREAK

October 14

• Programming languages and other software, continued (AI, software agents, GIS, ERP, CASE, CAD/CAM, etc.)
  • GIS Goes Worldwide
  • Mapping Your Success
  • Together Now

October 16

• Viewing of student web pages
• Programming languages and other software, continued (AI, software agents, GIS, ERP, CASE, CAD/CAM, etc.)

October 18

• "Topic of the Week" (5) due
• Introducing Innovation into Organizations

October 21

• Introducing Innovation into Organizations, continued
  • The individual adoption-decision process
  • Factors that influence the introduction of a new idea into an organization:
    • 1) Individual traits:
      • innovator
      • early adopter
      • early majority
      • late majority
      • laggard
  • Introducing New Ideas into Organizations

• Introducing Innovation into Organizations, continued
  • Factors that influence the introduction of a new idea into an organization, continued:
    • 2) the traits of the organization
    • 3) the network surrounding the organization
      • increasing returns to adoption

• "Topic of the Week" (6) due
• Introducing Innovation into Organizations, continued
  • Factors that influence the introduction of a new idea into an organization, continued:
    • 4) traits of the innovation: relative advantage, compatibility, ease of use, trialability, result demonstrability, visibility, image, etc.
  • Change Agent: Transforming People, Process, and Attitudes

• Introducing Innovation into Organizations, continued
• Case #1
• WebBoard

October 30

• Introducing Innovation into Organizations, continued
  • Factors that influence the introduction of a new idea into an organization, continued:
    • 5) the people in the organization: management, opinion leaders, champion
    • 6) individual involvement in the change effort
    • 7) voluntariness

November 1

• "Topic of the Week" (7) due
• Review for Exam II

• Work on Case #1 in your team

November 6

• Exam II

• Work on Case #1 in your team

• Case #1 due
• Discussion of Case #1 (informal presentations/discussion)

• Knowledge Management
  • Knowledge Management: Big Challenges, Big Rewards
  • The ABCs of Knowledge Management
  • Answers to Frequently Asked Questions about Knowledge Management

November 15

• "Topic of the Week" (8) due
• Knowledge Management, continued
  • Case Files: CNA - Underwriting Knowledge
  • Case Files: University of Maryland's Robert H. Smith School of Business - Portal U.

• Managing Technical People:
  • Readings due on Wednesday, November 20:
    • Managing Einsteins
    • Communicating with Einsteins
    • Figuring Out Tribal Lessons
    • Motivating Your Einsteins

November 20

• Student-led discussion of readings shown on November 18th
• Case #2

• "Topic of the Week" (9) due
• Section .01:
  • Managing Technical People, continued
• Section .02:
  • Knowledge Management, continued
  • Review answers to Exam II

• Web page due (final version!)
• Managing Technical People, continued

November 29: THANKSGIVING HOLIDAY

December 2

• The System Development Process revisted

• Review

• Case #2 due - presentations (and written)