Name: Open Channels Context: The retrospective group has people with different personality types. Forces: Some people find it hard to contribute verbally. Other people in a group may be confident to voice their stories. Problem: Some people remain silent throughout a retrospective and so the group does not get the opportunity to learn from their experience. Solution: Invite people to write their issues on cards. Gather the cards and group them in topics. Create triads to discuss the issues and nominate a spokesperson from each triad to report back to the group. Resulting Context: All perspectives are shared. Contributor: Rachel Davies